Care and support

At Whitegates we pride ourselves on being able to provide comprehensive short and long-term packages, carefully designed to meet the needs of each individual.

On duty 24 hours a day, our dedicated multi-disciplined care home team provides high quality care appropriate to individual needs. Our key focus is to provide a safe, homely and supported environment with a positive person centred approach.

We maintain a culture of total quality. Our staff are highly qualified and we believe that continual training and support plays a major role in guaranteeing that our high standards are maintained.

Prior to admission to Whitegates a ‘pre-admission’ assessment is undertaken. This assessment enables our Home Manager to evaluate a person's needs, to form the basis of their individualised care plan. In order to support the needs of each individual resident, care plans are developed alongside the resident and additionally family can be involved if the resident so wishes.

Care plans are regularly reviewed, to ensure that appropriate care is delivered at all times. Every care plan is developed to address each person’s holistic needs. These needs can range from health, spiritual, occupational, physical and day-to-day living, to ensure that a resident’s total needs are supported throughout their stay with us.

Local GP’S and District Nurses situated in the village of Westfield.

The home has two visiting opticians that provide eye examinations and also stock a wide range of glasses.

Dentist and physiotherapist can be arranged upon request.

Our hairdresser visits whitegates twice a week and chiropodist visits every six weeks.

Our staff are very loyal to whitegates with the majority of them working between 5- 20 Years and since 1987 there has been no agency staff employed at Whitegates.

Care and support
Care and support


We're more than happy to arrange visits. Call 01424 754 865 or send an email
Whitegates Retirement Home
Westfield Lane Westfield, Nr Hastings, East Sussex TN35 4SB
Phone: 01424 754 865 Fax: 01424 752 185